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Founded in 2020 in Belgium, ATS4IT is part of the Moongy Group, established to strengthen agap2IT’s presence in Europe.
Since 2021 we expanded further with the opening of our Danish branch in Copenhagen, and our Spanish brand in Madrid, reinforcing our commitment to being a key player in the European technology landscape.
Proximity, transparency, and collaboration define our approach at ATS. We aim to be your trusted partner and the first choice for your technology challenges
Role: Business Analyst
Location: Brussels, Belgium
Type: Hybrid (3 days per week on-site)
Languages: fluency in English + Dutch + French (C1 minimum)
Must have Skills:
Nice to have:
What We Offer
At ATS4IT, part of the agap2IT family, we promote equality and value diversity. We foster a safe, inclusive environment where opportunities are equal for all. We welcome applications from individuals of all backgrounds, based solely on merit.
Join us and be part of the future!
Founded in 2020 in Belgium, ATS4IT is part of the Moongy Group, established to strengthen agap2IT’s presence in Europe.
Since 2021 we expanded further with the opening of our Danish branch in Copenhagen, and our Spanish brand in Madrid, reinforcing our commitment to being a key player in the European technology landscape.
Proximity, transparency, and collaboration define our approach at ATS. We aim to be your trusted partner and the first choice for your technology challenges
Role: Business Analyst
Location: Liége, Belgium
Type: Hybrid (2 - 3 day per week on-site)
Languages: fluency in English and French (C2 minimum)
Key Responsabilities:
- Collaborate with stakeholders to gather, analyze, and document business requirements.
- Translate business needs into detailed functional and non-functional specifications.
- Support project teams by ensuring requirements are clearly understood and properly implemented.
- Analyze current business processes and recommend enhancements to optimize efficiency.
- Prepare clear and concise documentation for projects, including workflows and user stories.
- Present findings and recommendations to stakeholders effectively.
- Work closely with development teams to ensure alignment between business objectives and technical solutions.
Must have Skills:
- Bachelor’s or Master’s degree in Business Administration, Information Technology, or a related field.
- 3 to 5 years of experience as a Business Analyst in IT, software development, or related domains.
- Evaluate business requirements and convert them into precise, actionable functional specifications.
- Create comprehensive documentation, including detailed specifications and use cases, to guide developers and quality assurance teams.
- Contribute to workshops and facilitate user acceptance testing (UAT) processes.
- Support the upkeep of application documentation.
- Fluency in English and French (C2 minimum)
Preferable Skills:
- Experience with modeling techniques (BPMN, UML).
- Experience working with SaaS platforms (Hubspot, Asana, Salesforce, Microsoft 365, etc)
- Defining use cases for the SaaS solution, ensuring it meets the organization's needs.
What We Offer
At ATS4IT, part of the agap2IT family, we promote equality and value diversity. We foster a safe, inclusive environment where opportunities are equal for all. We welcome applications from individuals of all backgrounds, based solely on merit.
Join us and be part of the future!
Founded in 2020 in Belgium, ATS4IT is part of the Moongy Group, established to strengthen agap2IT’s presence in Europe.
Since 2021 we expanded further with the opening of our Danish branch in Copenhagen, and our Spanish brand in Madrid, reinforcing our commitment to being a key player in the European technology landscape.
Proximity, transparency, and collaboration define our approach at ATS. We aim to be your trusted partner and the first choice for your technology challenges
Role: Business Analyst
Location: Brussels, Belgium
Type: Hybrid (2 - 3 day per week on-site)
Languages: fluency in English and Dutch (C2 minimum)
We are looking for an experienced and results-driven Business Analyst with expertise in Customer Relationship Management (CRM) systems and Business Process Model and Notation (BPMN). The ideal candidate will play a pivotal role in bridging business needs and technical solutions, leveraging CRM platforms and BPMN frameworks to enhance efficiency, customer satisfaction, and organizational performance.
Analyze data from CRM systems to provide insights and actionable recommendations.
Must have Skills:
- Bachelor’s or Master’s degree in Business Administration, Information Technology, or a related field.
- 5 years of experience as a Business Analyst in IT, software development, or related domains.
- 5 years of writing User Stories, with a flexible and pragmatic approach to the pragmatic approach to Agile methodology.
- 3 years of knowledge of databases, including a thorough understanding of database management systems
- Experience with process mapping, data modeling, and requirements management tools.
- Experience with CRM platforms like Salesforce, Microsoft Dynamics, or HubSpot.
- Create dashboards and reports that support decision-making and improve customer relationship strategies.
- Hands-on experience in CRM systems and BPMN modeling.
- Proficiency in business analysis tools (e.g., JIRA, Confluence, Visio).
- Knowledge of SQL, data analytics, or reporting software is advantageous.
- Fluency in English and Dutch (C2 minimum)
Preferable Skills:
- Bachelor’s degree in Business Administration, Information Technology, or a related field
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Analyze current CRM systems and recommend enhancements or new solutions to meet business objectives.
- Document and model business processes using BPMN standards.
- Translate requirements into technical specifications for CRM enhancements and process automation.
What We Offer
At ATS4IT, part of the agap2IT family, we promote equality and value diversity. We foster a safe, inclusive environment where opportunities are equal for all. We welcome applications from individuals of all backgrounds, based solely on merit.
Join us and be part of the future!
Founded in 2020 in Belgium, ATS4IT is part of the Moongy Group, established to strengthen agap2IT’s presence in Europe.
Since 2021 we expanded further with the opening of our Danish branch in Copenhagen, and our Spanish brand in Madrid, reinforcing our commitment to being a key player in the European technology landscape.
Proximity, transparency, and collaboration define our approach at ATS. We aim to be your trusted partner and the first choice for your technology challenges
Role: Business and Functional Analyst – ServiceNow
Location: Brussels, Belgium
Type: Hybrid (2 - 3 day per week on-site)
Languages: fluency in English and French (C2 minimum)
Key Responsabilities:
As a Business and Functional Analyst – ServiceNow, you will work closely with stakeholders to analyze business needs, gather requirements, and translate them into functional solutions on the ServiceNow platform. You will bridge the gap between business processes and technical implementations, ensuring that solutions meet business goals effectively.
Must have Skills:
- Bachelor’s degree in Business, IT, Computer Science, or a related field.
- 3+ years as a Business Analyst or Functional Analyst, preferably with experience in ServiceNow projects.
- Proven experience gathering and documenting business and functional requirements.
- Familiarity with ServiceNow modules (ITSM, HRSD, CSM, ITOM, etc.).
- Experience with workflow design, process automation, and configuration within ServiceNow.
- Ability to create detailed user stories and process diagrams.
- Strong analytical, problem-solving, and communication skills.
- Experience with Agile methodologies.
Preferable Skills:
- ServiceNow certifications (Certified System Administrator, Certified Implementation Specialist).
- Knowledge of ITIL processes.
- Experience with scripting (JavaScript, GlideScript).
- Familiarity with integration tools (REST/SOAP APIs).
- Experience working in a consulting or client-facing
What We Offer
At ATS4IT, part of the agap2IT family, we promote equality and value diversity. We foster a safe, inclusive environment where opportunities are equal for all. We welcome applications from individuals of all backgrounds, based solely on merit.
Join us and be part of the future!
Founded in 2020 in Belgium, ATS4IT is part of the Moongy Group, established to strengthen agap2IT’s presence in Europe.
Since 2021 we expanded further with the opening of our Danish branch in Copenhagen, and our Spanish brand in Madrid, reinforcing our commitment to being a key player in the European technology landscape.
Proximity, transparency, and collaboration define our approach at ATS. We aim to be your trusted partner and the first choice for your technology challenges
Role: Business Intelligence (BI) Developer
Location: Brussels, Belgium
Type: Hybrid (2 - 3 day per week on-site)
Languages: fluency in English and Dutch or French (C2 minimum)
We are seeking a skilled and experienced Business Intelligence (BI) Developer to join our team. The ideal candidate will have a strong background in database concepts, and expertise in utilizing Microsoft’s BI Suite to deliver data-driven insights and solutions. This role involves working closely with stakeholders to transform complex data into meaningful visualizations and reports, enabling data-driven decision-making across the organization.
Must have Skills:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Design, develop, and maintain robust database solutions, including the creation of complex queries and stored procedures using SQL/T-- SQL on MS SQL Server.
- Build interactive dashboards and visualizations in Power BI, ensuring data accuracy and performance optimization.
- Write and optimize DAX expressions, leveraging Power Query and/or Power Pivot for advanced data manipulation.
- Monitor and troubleshoot BI solutions to ensure high availability and performance.
- Fluency in English, Dutch or French (C2 minimum)
Preferable Skills:
- Certification in Microsoft BI tools or related technologies.
- Experience with cloud-based data platforms like Azure or AWS.
- Knowledge of scripting languages like Python for data analysis and automation.
What We Offer
At ATS4IT, part of the agap2IT family, we promote equality and value diversity. We foster a safe, inclusive environment where opportunities are equal for all. We welcome applications from individuals of all backgrounds, based solely on merit.
Join us and be part of the future!
