Founded in 2020 in Belgium, ATS4IT is part of the Moongy Group, established to strengthen agap2IT’s presence in Europe. Since 2021 we expanded further with the opening of our Danish branch in Copenhagen, and our Spanish brand in Madrid, reinforcing our commitment to being a key player in the European technology landscape. Proximity, transparency, and collaboration define our approach at ATS. We aim to be your trusted partner and the first choice for your technological challenges
Business Process Analyst / Change Manager Support – Fraud Team
Location: Brussels, Belgium
Work Model: Hybrid (2–3 days per week on-site)
Project Duration: 1 year
Languages: Fluent in French, Dutch, and English
Eligibility: Candidates must possess European nationality or a valid work permit for Belgium
NOTE: Due to the high volume of applications received, candidates who do not meet the specified criteria may not be contacted
We are seeking a Business Process Analyst to strengthen the Fraud team, responsible for developing innovative tools to prevent fraud and coordinating the bank-wide fraud prevention strategy.
Bachelor’s or Master’s degree (or equivalent through professional experience).
Minimum 4 years of experience as a Process Engineer, ideally within the banking or fraud prevention domain.
Proficiency in process management tools and methodologies (e.g., BPMN, ARIS).
Familiarity with change management frameworks (e.g., ADKAR).a
Understanding of business architecture principles (is a plus)
Design and improve business processes aligned with the bank’s strategy and architecture.
Continuously optimize workflows for efficiency, customer satisfaction, and risk management.
Monitor KPIs and process performance, identifying areas for improvement.
Support change management activities to ensure smooth adoption of new processes.
Collaborate within an Agile, multidisciplinary squad to deliver impactful solutions.
Identify change management requirements and coordinate the necessary actions to ensure successful adoption of new or revised processes.
Support business teams and end-users during and after implementation phases, providing guidance and responding to inquiries.
Monitor adoption rates and act as a point of contact for feedback and user support.
What We Offer:
Attractive salary based on your experience and skills.
Additional benefits: Meal vouchers and eco-vouchers (electronic), DKV hospitalization insurance, company laptop, holiday allowance, and year-end bonus.
Vacation: 20 paid leave days + 12 RTT days.
Free training (technical, behavioral, language) and certifications
Continuous and personalized career progression support
Opportunities to work on projects with cutting-edge technologie
At Moongy Group, we stand for equality and diversity. We create a safe and inclusive environment where opportunities are equal for everyone! We do not discriminate based on age, ethnicity, gender, disability, sexual orientation, or any factor other than merit. If you have the skills for the role, we encourage you to apply!
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